Privacy Policy
Last updated: 01 March 2026
1. Introduction
This Privacy Policy explains how Academark Ltd (“we”, “us”, “our”) collects, uses, stores, and protects your personal data. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, portal, or services, you agree to the practices described in this Policy.
2. Who We Are
Academark Ltd provides accreditation and consultancy services to individuals and organisations.
We are the “data controller” for the personal data we process.
3. What Personal Data We Collect
We may collect the following types of data:
a) Information You Provide
- Name
- Email address
- Contact details
- Account login information
- Payment information (processed securely via third-party providers)
- Documents and evidence submitted for accreditation
- User-generated content uploaded to the portal
b) Automatically Collected Data
- IP address
- Browser type
- Device information
- Usage data (pages visited, time spent, etc.)
- Cookies (see our Cookie Policy)
c) Consultancy or Accreditation Data
- Assessment submissions
- Supporting documents
- Communications with assessors or staff
4. How We Use Your Data
We use your personal data to:
- provide accreditation and consultancy services
- manage your account and portal access
- process payments
- communicate with you about your accreditation
- verify compliance with accreditation standards
- improve our website and services
- meet legal or regulatory obligations
We do not use your data for automated decision-making that has legal or significant effects.
5. Legal Bases for Processing
We process your data under the following legal bases:
- Contract – to deliver the services you purchase
- Consent – for optional analytics cookies or marketing communications
- Legitimate Interests – to improve our services and maintain security
- Legal Obligation – where required by law or regulation
6. Sharing Your Data
We may share your data with:
- accreditation assessors
- payment processors
- IT service providers
- legal or regulatory authorities (where required)
We do not sell your data to third parties.
7. International Transfers
If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as:
- adequacy regulations
- standard contractual clauses
8. Data Retention
We retain personal data only for as long as necessary to:
- deliver our services
- meet legal obligations
- maintain accreditation records
After this period, data is securely deleted or anonymised.
9. Your Rights
Under UK GDPR, you have the right to:
- access your data
- correct inaccurate data
- request deletion (“right to be forgotten”)
- restrict processing
- object to processing
- request data portability
- withdraw consent (where applicable)
To exercise your rights, contact us at [Email Address].
10. Security
We take appropriate technical and organisational measures to protect your data from:
- loss
- misuse
- unauthorised access
- alteration
- disclosure
11. Children’s Data
Our services are intended for adults aged 18 and over.
We do not knowingly collect data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact marketing@academark.co.uk